•I do offer express shipping for an extra fee if you need the item by an earlier date.
•I am not responsible for items becoming lost during transit/within postal service, I do not have control over what happens in the postal office/trucks/system.
•I am not responsible for your package being delivered to the wrong address, it's it the consumers/buyers responsibility to make sure they have given the correct address/information when ordering.
•I do offer partial refunds on items that contain mistakes .
•I do not offer refunds after a week (7 days) after the item has arrived.
•When asking for a refund, I do require photos of the item and where the mistake is located.
•Will happily remake any items with mistakes with the corrected fix/color/item.
•Refunds cannot be given on personalized items, as those are specifically made for a person. I can remake it, but refunds cannot be given.
•Refunds on custom orders will be half of what you paid for, as I will need to buy the new materials again and reship the new one.